TCS Innovation Labs - Travel and Hospitality

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Research Areas:-
  • Integrated Merchandising Framework
  • Process-Driven Tactile Interfaces
  • Seamless Flight Disruption Notification Framework
The lab focuses on the themes of “Enhancing Customer Experience,” “Enabling Airline Enterprise” and “Measuring and Optimizing the Enterprise” in the travel industry, especially in the airline segment. It has also evolved a Travel Services Platform and a Web Kiosk, a Web browser-based light-weight check-in application. 

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