TCS Innovation Labs - Retail

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Research Areas:-
  • Customer Shopping Experience: Digital Personal Shopping Assistant, Loyalty Framework, Digital Signage, Smart Checkout Systems, People Counter and IR Beacons
  • Radio Frequency Identification Device (RFID) Tags
  • Store Operations in Galleria: Space Optimization and Workforce Management System
    • Enterprise Project Management System, Personal Digital Assistant, Master Data Management, solutions such as KSS PriceStrat and Retek Management System
The lab has also worked on an Assortment Dashboard: a collaborative tool that facilitates quick decision making by providing users (assortment planners and category managers) with a single snapshot of all the information required for assortment of inventory. 

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