TCS Innovation Labs - Banking and Financial Services

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Research Areas of the Capital Markets Lab:-
  • Trading algorithms: Algorithmic solutions for high frequency and algo trading
  • Discrete hedging solutions: Discrete hedging solutions for derivatives portfolios of multi-asset classes
  • Trader behavior and pattern detection: Research on trading pattern behavior of traders, deriving operational risk index on the basis of that pattern and trading strategy detection
  • Low latency: Lowering turnaround time from milliseconds to microseconds for trading systems  
  • Complex event processing and message driven architecture: Reducing the peak interval to generate more arbitrage opportunities
The Capital Markets group of TCS Innovation Labs - Banking and Financial Services tracks trends in capital markets and identifies opportunities as well as challenges for the market participants.
It offers innovative solutions by leveraging high-end technologies, innovative approaches and processes to help clients meet challenges in trading systems, investment management, exchanges and depositories. It also leverages TCS’ strong domain technology expertise and provides platform solutions in partnership with customers.

Research Areas of the Banking and Financial Services Lab:-
  • Social Media Networking: Integrated social networking, collaboration and knowledge management platform using Web 2.0 technologies adapted to support areas in banking, social media analytics such as:
    • Customer Evaluation – to score the social credibility of people and organizations
    • Skip tracing - to trace and locate persons who have skipped town and intentionally gone into hiding
    • Customer Analytics – to customize advertising campaigns using social media feedback
    • Sentimental Analysis - to analyze call center conversations for decision making
  • Customer centricity: Customer Experience Management, Relationship focus and Personal Financial Solutions such as:
    • Video statements - to provide better customer experience by introducing animation and voice to monthly statements
    • Mobile Payment Solutions - to help build alternate channels for fund transfer
    • Customer Analytics – to improve customer experience by providing web page customization based on analysis of customer clicks
  • Ubiquity and Channel Integration: Mobile-based offerings including mobile phones for channel integration, virtual branch capabilities on self-service kiosks
    • Mobile Mortgage – to reduce the cost per loan application processing and cycle time and improve customer experience by enabling end customers and loan officers with mobile technology (phones and tablets)
    • Mobile BI solutions - to enable rendering of BI solutions on tablets without any application development effort such as Call Center Analytics and Payments/Cash Management Analytics
    • Data Model / Framework / Dashboard solution for Enterprise Credit Risk Management and ReportingFinancial Inclusion – to provide virtual branch capabilities on hand held devices
  • Governance, Risk and Compliance (GRC): Integrated IT Solution delivered in partnership with a market leading provider that supports G,R and C on a single integrated system.
  • Security: Certificate-less mutual authentication solutions, TCS-patented light weight security protocol for mobile and wireless device based banking applications.

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